Significant Local Outage (CS1895325) - Cairns City, Manunda and Whitfield QLD

Incident Report for Bendigo Telco

Resolved

This incident has been resolved.

Posted Mar 03, 2026 - 10:05 AEDT

Investigating

Optus has provided information surrounding an outage affecting mobile services. Further details below:

Affected services: Mobile Voice and Mobile Data
Affected area: Cairns City, Manunda and Whitfield - Edge Hill areas Queensland
Cause: Power outages

Emergency Call Service (000): Optus has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or are able to call via WiFi.

Optus teams are actively working to restore services as a priority. We will keep you informed with the progress.
Thank you for your understanding.

Posted Mar 03, 2026 - 08:20 AEDT

This incident affected: Mobile.