All Systems Operational

Cloud Services Operational
Data & Internet Operational
Mobile Operational
SmartCentre Usage Portal Operational
Voice Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 14, 2026

No incidents reported today.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026
Resolved - This incident has been resolved.
Mar 3, 10:05 AEDT
Investigating - Optus has provided information surrounding an outage affecting mobile services. Further details below:

Affected services: Mobile Voice and Mobile Data
Affected area: Cairns City, Manunda and Whitfield - Edge Hill areas Queensland
Cause: Power outages

Emergency Call Service (000): Optus has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or are able to call via WiFi.

Optus teams are actively working to restore services as a priority. We will keep you informed with the progress.
Thank you for your understanding.

Mar 3, 08:20 AEDT
Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.